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Comfortable housing, healthy people, healthy families.
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Tenant Advocacy Aratohu
Client Evaluation
Client ID
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1-6 days
1-3 weeks
3-4 weeks
How long has it been since you first contacted the MTU about this particular issue?
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1 time
2-5 times
6-10 times
10+ times
How many times have you spoken to the MTU coordinator about this particular issue?
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Advice or information
Support for mediation or Tenancy Tribunal
MTU contacted the landlord
Other
What support did you gain from MTU?
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Were you seen quickly enough to meet your needs?
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2
3
4
5
Did you feel you were treated with respect?
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4
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Did the service meet your needs?
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2
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4
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Has your situation improved
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No
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Do you now have stable housing secured?
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No
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Has the MTU referred you to another agency
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No
If yes, which agency?
Could the MTU have done any more to help you resolve your issue?
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