Advice, support and education for tenants in the Manawatu
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Questionnaire
Client Evaluation
Client ID
Select an option
1-6 days
1-3 weeks
3-4 weeks
How long has it been since you first contacted the MTU about this particular issue?
Select an option
1 time
2-5 times
6-10 times
10+ times
How many times have you spoken to the MTU coordinator about this particular issue?
Select all that apply
Advice or information
Support for mediation or Tenancy Tribunal
MTU contacted the landlord
Other
What support did you gain from MTU?
If you checked other, please provide details
Were you seen quickly enough to meet your needs?
1
2
3
4
5
Did you feel you were treated with respect?
1
2
3
4
5
Did the service meet your needs?
1
2
3
4
5
Has your situation improved
Yes
No
Please provide details
Do you now have stable housing secured?
Yes
No
Please provide details
Has the MTU referred you to another agency
Yes
No
If yes, which agency?
Could the MTU have done any more to help you resolve your issue?
Yes
No
Please provide details
Other comments?
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